Privacy policy


The goal of this privacy policy, hereinafter "Data Privacy Policy," is to inform you how your personal data as customers, buyers, or website users is used. Likewise, the types of personal data that may be processed, the purposes for processing your personal data, the rights granted to you as the Data Subject, the procedures for exercising them, and the obligations under the personal data protection laws of Colombia and the countries in which the companies provide their services will be detailed.

This Privacy Policy applies to PERVOLARE NETWORK LLC and its marketers in the different countries.

We take care of your personal data and are committed to ensuring its confidentiality and security.

We have adopted this Privacy Policy, which determines how we process the information collected by our website, as well as the purposes for which we collect certain personal data about you.


Personal information we collect:

When you visit www.segurodeviajemundial.com, We automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you navigate through the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as "Device Information". Additionally, we may collect personal data you provide to us in forms such as:

  • First and last name
  • Birthdate
  • Age
  • Email
  • Phone
  • Identification number
  • Country of origin or residence
  • Geographic location
  • Payment information


    • Why do we process your data?

    Our top priority is the security of customer data, and as such, we may process only the minimum user data, only to the extent absolutely necessary to maintain the website. Automatically collected information is used only for purposes such as:

    1. Store my personal information in Mundial's physical and/or automated databases.


    2. Conduct statistical analysis, market research, security research, and website navigation.


    3. Provide personal data securely and under the direction of Global Travel Insurance to its service providers and/or contractors, whether domestic or foreign, that are required to perform any of the services or purposes described herein.


    4. Send communications via email, MMS/SMS text messages, WhatsApp messages, or other instant messaging applications, or make telephone contact, in the development of advertising, promotional, marketing (primarily for loyalty and relationship plans), sales execution, or market research activities focused on the marketing of international medical assistance.


    5. Conduct analysis, analytics and commercial prospecting.


    6. Conduct business intelligence, big data, create tailored offers, foresight and analytics, market research, and trends; identify traceability and consumption patterns for statistical purposes; understand profiles, navigation paths, brand tracking, and other user/consumer behaviors; understand profiles, navigation paths, tracking, and other behaviors on social media.


    7. Create offers tailored to the user's interests and needs, and invite them to participate in various promotional activities, as well as send gifts through advertising campaigns on its own behalf and/or through its partners, to be consulted in public and/or private databases that allow Mundial to learn about specific situations and better understand its customers, for the management of legal risks in accordance with current regulations, including those related to payment habits, among others.


    8. Process payments for purchase transactions for products or services offered by Mundial and issue supporting documents for said transactions.


    9. Respond to requests, complaints, claims, or requests from users/consumers and authorities in the exercise of their functions.


    10. Retain information for historical and/or statistical purposes and/or to comply with accounting, commercial, tax, and/or other applicable obligations related to the retention of information and documents.


    You can visit the site without telling us who you are or revealing any information by which someone could be identified as a specific individual. However, if you wish to use/purchase/quote some of the website's services, or wish to receive our newsletter, or provide other details by completing a form, you may provide us with personal information, such as your email address, first name, last name, email address, and phone number. You can choose not to provide your personal information, but you may not be able to take advantage of some of the website's features. For example, you will not be able to receive our communications or emails, or contact us directly from the website. Users who are unsure of what information is required can contact us via ventas@segurodeviajemundial.com.


    Your rights:


  • The right to be informed.
  • The right of access.
  • The right to rectification.
  • The right to erasure.
  • The right to restrict processing.
  • The right to data portability.
  • The right to object.
  • Rights related to automated decision-making and profiling. If you wish to exercise this right, please contact us using the contact information below.


    • Links to other websites:

    Our site may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such websites or the privacy practices of third parties. We encourage you to be aware when you leave our website and to read the privacy statements of each site that may collect personal information.


    Information security:

    We secure the information you provide on computer servers in a controlled and secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical security measures to protect against unauthorized access, use, modification, and disclosure of personal data under our control and custody. However, data transmission over the Internet or wireless networks cannot be guaranteed.


    Legal Disclosure:

    We will disclose any information we collect, use, or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.


    Contact information:

    If you wish to contact us to understand more about this Policy or wish to contact us regarding any matter concerning individual rights and your personal information, you may send us an email to ventas@segurodeviajemundial.com.


    Complaints and clarifications:

    If you wish to contact us with any complaints or clarifications arising from any final purchase of products sold by www.segurodeviajemundial.com, we provide the following information: Customer Experience & Travel Support - ventas@segurodeviajemundial.com

    SDVM
    Supported by:Pervolare
    Follow us on:
    FacebookInstagramTikTok
    Seguros de Viaje Mundial | Protección Global para tus Aventuras